Terms & Conditions

Introduction

Standard Terms and Conditions (T&Cs) for services provided online at www.apg-lb.com or at APG Mobile App via “Play Store” or “App Store”.

We would like to familiarize you below with our standard terms and conditions, which govern how we process the provided services. The www.apg-lb.com website or APG Mobile App via “Play Store” or “App Store” offers "APG LLC" specific services.

The services offered on our website www.apg-lb.com or on our Mobile App APG via “Play Store” or “App Store” are directed exclusively at consumers who conclude the purchase of services for a purpose that cannot be attributed to their commercial or professional activity.

APG services are all merchandise that we offer on www.apg-lb.com or on our Mobile App APG via “Play Store” or “App Store”.

Formation of Contract

Payment

Promotional Vouchers and Their Redemption

Gift Vouchers and Their Redemption

Right of Revocation in Respect of APG Service

Subject to the further terms set out below (including some important exceptions), when you purchase a service from apg-lb.com you have the right to cancel and return your request within 14 days. This return policy applies to the following returns:

― Right to change your mind (Cool-off): you have the right to change your mind within 14 days and receive a refund amounting to the purchase price of the services. The cost of 5% of the services value will be deduced from the refunded amount. Note that a Refund Request will be refused if the service is activated.

If you would like to stop using a service, please, contact us at +961 70 954 038 or services@apg-lb.com to request a service stop authorization for all returns and exchanges.

Customer Care

For questions, please contact our Customer Care Team:

Email: info@apg-lb.com
Phone: +961 70 954 038

Faulty Service Provision

Please contact us if a service you have purchased from the APG develops a fault. Nothing in these terms shall affect your statutory rights.

Further Information

Governing Law and Disputes

These terms are governed by Lebanese law. You may bring legal proceedings against APG in Lebanon. If you have a dispute where you have entered into a contract with a APG partner you may bring legal proceedings against the APG partner in Lebanon.

Contact Details

APG s.a.r.l.
General Emile Lahoud, Tarraf Building 2nd Floor, 2nd Floor
Chayyah – Baabda District – Lebanon
VAT ID: LEB 3842751